Woocommerce

This topic is: not resolved

This topic contains 3 replies, has 2 voices, and was last updated by ThemeVan Support ThemeVan Support 3 years, 4 months ago.

  • Author
    Posts
  • #7784
    Kevindevries
    kevindevries
    Member

    Dear,

    Problems occur on the woocommerce plugin cant checkout. had to downgrade the woocommerce plugin to make it actually visible on the website. do you have the template files of woocommerce to make it all work again?

    http://www.wavyseason.nl

  • #7787
    ThemeVan Support
    ThemeVan Support
    Keymaster

    Hi, I see that you have disactivated the woocommerce plugin now so that I can’t try to checkout.

    I see your theme is still V1.04, I remember that I have improved the woocommerce templates in the V1.06, you can try to download the latest version from Mojo and reinstall the new version.

    Thanks!

  • #7796
    Kevindevries
    kevindevries
    Member

    Thanks for the fast reply!

    I see that I can get access on the mojomarket place. but I am not able to log in to the mojo-theme.com website where I am supposed to update the theme i guess? I have already paid for the theme so I wont need to pay for the update I guess.

    Could you help me out retrieving my log in details? as i only have my market place log in here.

    Kind regards,

    Kevin de Vries

  • #7805
    ThemeVan Support
    ThemeVan Support
    Keymaster

    Hi

    You will not need to pay for the updates.

    You should contact mojo-themes.com to retrieving your login details (Or try to find the password back), because I’m only an theme author who selling the theme on their platform, I don’t have the permission to manage the users’ login details.

    Thanks

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