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Support for Envato Buyers › Forums › Fancy Popup › Popups do not appear
Hi all,
On WordPress 4.8.3, with Jupiter theme and Visual Composer, I’ve created a new popup, selected it active on all posts. Nothing shows when I navigate as a visitor (privacy mode). How can I fix it please ? I don’t understand because everything is well set up…
Thanks a lot 🙂
For your information, my website is http://www.mydigitalkitchen.fr/
Hi
Sorry for this problem. Could I check the settings in WP admin? You could post the WP login details via private reply.
Thanks
Hi
I changed the trigger mode to “After page loaded”, and the popup works in all posts now.
https://www.dropbox.com/s/vorbys77qwzx3n1/Screenshot%202017-11-04%2002.17.32.png?dl=0
https://www.dropbox.com/s/2t6t5picod8w6jd/Screenshot%202017-11-04%2002.19.02.png?dl=0
I will check if it’s a bug when scrolling down the page.
Thanks for feedback!
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